Behavior for Learning

  • Trust Me, I’m Lying

    One of the more interesting exposes of the media business is Trust Me. I’m Lying: Confessions of a Media Manipulator, by Ryan Holiday, who became fed up with the games at which he was a master well before his 30th birthday. We swim in an ocean of this stuff, so books describing propaganda techniques are […]

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  • Uncertainty and Depression

    Uncertainty is a popular business buzzword. Western managements mostly use the term to explain reluctance to invest when the future direction of regulations and tax laws are unclear – and anywhere, not just in the United States. In places like Egypt, slipping closer and closer to general lawlessness, investors are uncertain about much more than […]

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  • Social Trust

    Social trust is confidence that others we meet will not try to harm or cheat us, and that they will at least try to do what they say. To live well using a lot less, new business models have to increase resource sharing, which presumes more social trust than most of us exhibit now. A […]

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  • Progress by Asking Better Questions

    October 5, 2010 Basic arithmetic has definitive answers. Most other problems are only resolved using countermeasures that take us to a better state, presuming that we agree on what might be “better.” If we can’t do that, our problems run deeper than tough technical issues. Given this difficulty, we’re making progress when we arrive at […]

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  • Rules of Learning

    “Rules of engagement” is a phrase familiar to military personnel engaged in almost any mission. Any vigorous learning enterprise has a characteristic in common with the military, a mission shared and hopefully understood by all. Military rules of engagement shift depending on a unit’s mission, and perhaps even its situation. Few other working organizations will […]

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  • Behavior for Collective Learning

    In an individualistic society, most of us would rather be extolled for making a winning sports play than for merely making the block that set it up — or playing the role of an opponent in practice that prepped a star player to fake her out. We struggle to value the importance of tightly integrated […]

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